> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.qintil.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to configure your web browser to allow pop-up windows Most web browsers include a feature to block pop-up windows. While this may eliminate unwanted or bothersome pop-up windows, the feature sometimes can impede the functionality of legitimate or useful websites including web based applications like your courses. Follow the instructions below to configure your web browser to allow pop-up windows for your selected websites. **Apple Safari (macOS)** **Google Chrome .current (Windows/macOS)** **Mozilla Firefox.current (Windows/macOS)** **Microsoft Internet Explorer (Windows)** **Microsoft Edge (Windows 10 only)** || Note: If you have installed third party applications to block pop-ups (examples include the Google, MSN, and Yahoo! toolbars), be sure to consult the vendor documentation to allow pop-up windows for desired websites. ### Safari (macOS) Safari for macOS has no per-website control over blocking pop-up windows. Pop-ups are either blocked, or they are not. To allow pop-ups: * From the Safari menu, choose **Preferences**... and click the Security tab. * Ensure the **Block pop-up windows** option is not checked. Unchecking this option will allow pop-ups. * To block pop-ups once again, check the **Block pop-up windows** checkbox. ![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/rtaimage_1tohonu.png) || Note: If you are concerned about allowing pop-ups globally for all websites that you browse, consider using another web browser that allows website exceptions such as Chrome or Firefox. ### Chrome .current (Windows/macOS) * Open Chrome, then go to the web page that you want to allow pop-ups. * In Chrome's URL window, highlight the entire web address of the current page, then choose the Copy command from the Edit menu or right-click and choose the Copy command. * Click the icon with three horizontal bars in the upper right side of the browser toolbar. * Click **Settings**. * Scroll to the bottom of the Settings section and click **Show advanced settings**... . * In the Privacy section, click **Content settings**... . The Content settings window appears. * Scroll to the Pop-ups section, and then ensure the **Do not allow any site to show pop-ups** radio button is selected. * Click **Manage exceptions**... . * In the **Hostname pattern** field, choose the Paste command from the Edit menu or right-click and choose the Paste command, and ensure the Behavior dropdown menu is set to **Allow**. || Notes: Pasting the web address of a page you wish to allow pop-ups is recommended, rather than typing the generic main web address. For example, you might visit www.example.com/requirepopup.html, but the page is actually hosted at **popup.example.com/forms/popupform.html**. In this example, you must allow popup.example.com, not _www.example.com_. Note also that entire websites must be allowed, not individual directories or pages, so in this example Chrome will automatically add the top level **popup.example.com** to its Allowed sites. * Click **Done**. * Close any remaining dialog boxes. ### Firefox .current (Windows/macOS) * Open Firefox, then go to the web page that you want to allow pop-ups. * In Firefox's URL window, highlight the entire web address of the current page, then choose the Copy command from the Edit menu or right-click and choose the Copy command. * Click the icon with three horizontal bars in the upper right side of the browser toolbar. * Select **Options** (Windows) or **Preferences** (macOS). * In the left sidebar, click on the **Content** icon to display the Content section. * In the Pop-ups section, ensure the **Block pop-up windows** checkbox is selected, then click the adjacent **Exceptions**... button. * In the **Address of web site**: field, choose the Paste command from the Edit menu or right-click and choose the Paste command, and then click **Allow**. || Notes: Pasting the web address of a page you wish to allow pop-ups is recommended, rather than typing the generic main web address. For example, you might visit www.example.com/requirepopup.html, but the page is actually hosted at **popup.example.com/forms/popupform.html**. In this example, you must allow popup.example.com, not _www.example.com_. Note also that entire websites must be allowed, not individual directories or pages, so in this example Chrome will automatically add the top level **popup.example.com** to its Allowed sites. * Click **Save Changes**. * Close any remaining dialog boxes. ### Internet Explorer (Windows) When a website attempts to launch a new pop-up window, you may see dialog boxes alerting you of pop-up windows that have been blocked. Follow the instructions below to allow pop-up windows on a per-website basis. * Open Internet Explorer, then go to the web page that you want to allow pop-ups. * In Internet Explorer's Address field, highlight the entire web address of the current page, then right-click and choose the Copy command. * From the Tools menu (the gear icon on the far right), select **Internet options**. The Internet Options dialog box opens. * Click on the **Privacy** tab. * Under Pop-up Blocker ensure the **Turn on Pop-up Blocker** checkbox is checked, and then click **Settings**. The Pop-up Blocker Settings dialog box opens. * Right-click in the **Address of website to allow**: field, then choose the Paste command. || Notes: Pasting the web address of a page you wish to allow pop-ups is recommended, rather than typing the generic main web address. For example, you might visit www.example.com/requirepopup.html, but the page is actually hosted at **popup.example.com/forms/popupform.html**. In this example, you must allow popup.example.com, not _www.example.com_. Note also that entire websites must be allowed, not individual directories or pages, so in this example Chrome will automatically add the top level **popup.example.com** to its Allowed sites. For more information about pop-ups, see Learn more about Pop-up Blocker, located at the bottom of the dialog box. * Click **Add**. * Close any remaining dialog boxes. ### Edge (Windows 10 only) Microsoft Edge for Windows 10 has no per-website control over blocking pop-up windows. Pop-ups are either blocked, or they are not. To allow pop-ups: * Click the ellipsis icon (...) in the upper right corner of your web browser, and then click **Settings**. ![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/ppcmicrosoftedgesettingspng_fsf1hc.png) * In the Advanced settings section, click **View advanced settings**. ![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/ppcadvancedsettingspng_chiyv1.png) * In the Block pop-ups section, scroll to the Block pop-ups listing and click to set the slider button to **Off**. * To block pop-ups once again, click the switch to **On**. ![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/ppcpopupspng_ueqcsi.png) || **Note**: If you are concerned about allowing pop-ups globally for all websites that you browse, consider using another web browser that allows website exceptions such as Chrome or Firefox.