To help you identify which of your learners are temporary staff, you can now mark them as Agency or Bank staff. We interpret Agency staff to be temporary workers employed by a third party, and Bank staff to be temporary workers employed by your organisation, although this is for descriptive purposes only.

To mark a user as Agency or Bank staff, go to Users, and find the User



In their user card, click the Pencil icon to expand their personal details section. Tick the box that identifies them as Agency or Bank staff and save.

You can now filter users in reports using this identification, and create saved reports for just these workers.
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