> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.qintil.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Website Privacy Policy

**Qintil Technology Limited t/a Qintil**
**Last updated: January 2026**
## 1. Introduction
Welcome to Qintil’s website privacy policy (“Privacy Policy”).
**Qintil Technology Limited t/a Qintil** (“Qintil”, “we”, “us”, “our”) is committed to protecting your personal data and providing transparency about how we collect, use, share and protect it.
This Privacy Policy explains how we collect and use your personal data **when you visit or interact with our public website** at [**https://www.qintil.com/**](https://www.qintil.com/) (the “Website”), subscribe to newsletters, make sales enquiries or otherwise engage with our marketing activities.
This Privacy Policy applies **only** to Website and marketing processing where Qintil is a **Data Controller**.
**This Privacy Policy does not apply to:**
·       Personal data processed through the **Qintil application or SaaS platform (“App”)**;
·       Customer data or end user data processed by Qintil **as a Data Processor** under customer contracts;
·       Any operational processing performed by Qintil on behalf of its customers.
Processing in those contexts is governed by separate policies:
·       **Qintil App Privacy Policy** (for users of the Qintil App),
·       **Qintil Data Processing Agreement** (for data processed on behalf of customers).
If you are seeking information about how Qintil processes App data or SaaS platform data, please consult those documents.
## 2. Identity and Contact Details
**Controller**
Qintil Technology Limited t/a Qintil
Registered Office: Unit 25 Bradmarsh Business Centre, Rotherham, South Yorkshire, S60 1BY, UK.
Qintil is a wholly-owned subsidiary of **OneTouch Health Group**.
**Group Data Protection Officer (DPO)**
If you have questions about this Privacy Policy or wish to contact our DPO, please use the details below:
**Email:** [__dpo@onetouchhealth.com__](mailto:dpo@onetouchhealth.com)
## 3. Scope and Applicability
This Privacy Policy applies to personal data collected and processed in connection with:
·       Your visit to the Website;
·       Newsletter and marketing communications;
·       Contact and sales enquiries;
·       Cookie and analytics tracking;
·       B2B contact and relationship management.
This policy **does not apply** to personal data processed through the Qintil App or SaaS platform, or to data processed by Qintil as a service provider (Data Processor) for customers. Those activities are governed by separate agreements and privacy notices.
## 4. Personal Data We Collect
We collect the following categories of personal data, as applicable:
### a. Contact and identification data
·       Full name, job title, company name;
·       Email address;
·       Telephone number;
·       Business address.
### b. Enquiry and correspondence data
·       Messages you send via web forms, chat, or email;
·       Records of communications and engagement history.
### c. Website usage data
·       IP address and approximate geolocation;
·       Device identifiers and browser type/version;
·       Pages visited, time spent, click activity;
·       Referrer URL and exit pages.
### d. Cookie and tracking data
·       Session cookies, persistent cookies;
·       Analytics identifiers;
·       Third-party tracking IDs (where consented).
### e. Marketing preferences
·       Newsletter subscription status;
·       Communication preferences and opt-outs.
We do **not** collect sensitive personal data unless explicitly provided by you for specific purposes.
## 5. Purposes of Processing and Lawful Bases
We process personal data for the purposes described below. Each purpose is mapped to a lawful basis under **GDPR Article 6**.
| Purpose of Processing | Lawful Basis |
| **Operating and securing the Website** | Legitimate interests |
| **Responding to enquiries** | Contractual steps & Legitimate interests |
| **Marketing communications** | Consent or Legitimate interests |
| **Sales and CRM** | Legitimate interests |
| **Analytics and improvement** | Legitimate interests |
| **Legal compliance** | Legal obligation |
 
## 6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Website and deliver optimal performance.
### Cookie Categories
·       Essential cookies
·       Performance and analytics cookies
·       Functional cookies
·       Advertising and tracking cookies (where consented)
Cookie preferences can be managed via the cookie banner or browser settings. See the **Cookie Policy** for further detail.
## 7. Marketing Communications
We may send marketing communications in accordance with applicable law and your preferences.
·       Consent will be obtained where required;
·       Legitimate interests may apply for B2B communications;
·       You may opt out at any time using unsubscribe links or by contacting us.
## 8. Data Sharing and Disclosures
We may share personal data with:
·       **OneTouch Health Group companies** for internal administration and CRM;
·       **Third-party service providers** such as CRM, analytics, hosting and marketing tools.
We do not share Website personal data with customers or for SaaS processing purposes.
## 9. International Transfers
Personal data may be transferred outside the UK or EU. Where this occurs, we use appropriate safeguards such as:
·       EU Standard Contractual Clauses;
·       UK International Data Transfer Agreements;
·       Adequacy decisions where applicable.
## 10. Data Retention
We retain personal data only as long as necessary:
·       Enquiry and CRM data: **5 years** from last interaction;
·       Marketing data: until consent is withdrawn or objection raised;
·       Analytics data: typically **24 months**.
## 11. Your Rights
You have rights under GDPR, including:
·       Access;
·       Rectification;
·       Erasure;
·       Restriction;
·       Objection;
·       Data portability;
·       Withdrawal of consent.
Requests can be made to [**dpo@onetouchhealth.com**](mailto:dpo@onetouchhealth.com).
You may also complain to:
·       UK Information Commissioner’s Office (ICO)
·       Irish Data Protection Commission (DPC)
## 12. Security
We implement appropriate technical and organisational measures to protect personal data, aligned with OneTouch Health Group security standards.
## 13. Updates to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via the Website or other appropriate means.
## 14. Contact Information
If you have any questions about this Privacy Policy, please contact us:
By email:
[__dataprotection@onetouchhealth.net__](mailto:dataprotection@onetouchhealth.net)