Articles on: Privacy and Terms of Use

Terms of use - Qintil Learning, Staffing and Recruitment Manager products

View the terms of use for Qintil products and services

By creating an account and accessing Qintil services, you accept that this Agreement is made and entered into by and between Qintil Technology Ltd and you (You or The Customer) as follows. Definitions set forth in Section 11 will apply.

If you are a Learning Partner or Course Seller additional terms apply: Additional Terms for Learning Partners and Additional Terms for Course Sellers

Use of the Service

a. Conditioned on The Customer’s payment of the fees due under this Agreement and The Customer’s
compliance with the Agreement’s terms and conditions Qintil grants The Customer a limited, non-
exclusive, non-transferable subscription license to access and use the Service for the Initial Term and any
Renewal Terms(s) (as defined below). 

b. Any person or organisation accessing or using Qintil by way of being an Account Holder is hereinafter
known as "the Customer", "you" and that they are authorised to act in this way for the organisation they

c. Any person accessing an Account or making payment on behalf of an organisation is confirmed by the
organisation they are acting on behalf as authorised to do so for and on behalf of that organisation to the
extent that the organisation is liable for any breach of these Terms and Conditions

d. Any person or organisation accessing or using Qintil by way of using training materials or resources is hereinafter known as "the user"

Restrictions on Use

a. The Customer may create User Accounts for any persons that The Customer authorizes to use the
Service for its business, including, but not limited to, The Customer’s employees and contractors.
However The Customer may not sublicense, resell or supply the Service for use in any other
organization, entity, business, or enterprise without Qintil’s prior written consent. 

b. The Customer is permitted to store, print, and display the Content only for its own (or as applicable his
or her own) business use in connection with use of the Service. The Customer may not alter, resell or
sublicense the Service or provide it as a service bureau. The Customer agrees not to reverse engineer
the Service or its technology. The Customer will not use or access the Service to: (i) build a competitive
product or service, (ii) make or have made a product or service with similar features, functions, text, or
graphics, (iii) make derivative works based upon the Service or Content, or (iv) copy any features,
functions, text, or graphics of the Service or the Content. The Customer will not “frame” or “mirror” the
Service. Use, resale or exploitation of the Service and/or the Content except as expressly permitted in
the Agreement is prohibited. The Customer agrees to be subject to restrictions on use in the Terms of

c. No video, flash or other material made available on or through Qintil may be downloaded, copied,
saved, duplicated, stored, archived, held and or used in any way other than as intended directly for and
by Qintil. To do so is a breach of copyright, for which action will be taken.

Account Information and Data

a. All Data submitted by The Customer to the Qintil platform, whether posted by The Customer or by
Users, will remain the sole property of The Customer or such Users to the full extent provided by law. The
Customer will have sole responsibility for the accuracy, quality, integrity, legality, reliability,
appropriateness and copyright of all The Customer Data. 

b. Qintil will not use The Customer Data for any purpose other than to provide the Service to The
Customer and for statistical reporting or analytical purposes, provided that User contact information may
be used as provided in Qintil's Privacy Policy. Qintil may aggregate, use, disclose,
distribute, and publish anonymous statistical or analytical User data regarding use and functioning of its
system by its various Users or regarding Users. Such statistical or analytical data will be the sole property
of Qintil.

Confidential Information

Each party agrees a) to keep confidential all Confidential Information (as defined in Section 11 (c) )
disclosed to it by the other party or by a third party; b) not to use the Confidential Information of the
other party or a third party except to the extent reasonably necessary to perform its obligations or
exercise its rights hereunder; c) to protect the confidentiality of such Confidential Information as it
protects its own Confidential Information (but in any event with no less than a reasonable degree of care) ;
and d) to make Confidential Information available to its own employees and contractors only on a need-
to- know basis and only provided such employees or contractors are under a binding obligation of
confidentiality with respect thereto.

Confidential Information shall not include information which is known publicly; is generally known in the industry before its disclosure to recipient hereunder; has become known publicly, without fault of the recipient, subsequent to its disclosure by the disclosing party; or becomes known to the recipient from a third party not bound by non-disclosure obligations to the disclosing party and with the lawful right to disclose such information to the recipient.

Notwithstanding the foregoing, this Section 4 shall not prohibit the disclosure of Confidential Information,
a) to the extent that such disclosure is permitted or required by law or order of a court or other
governmental authority or regulation, or b) in connection with a claim between the parties under the

Terms of Service

The customer acknowledges and agrees that it (or as applicable he or she) has read, understands and agrees to be bound by the terms of service (as may be updated from time to time) posted at,,,, or are otherwise supplied to the customer, which terms of service are incorporated herein by reference and include certain legal terms. Any reference in this document to the agreement includes the terms of service.

Privacy & Security

Qintil’s privacy and security policies can be accessed at the Qintil Help Site Qintil reserves the right to modify its privacy and security policies in its sole discretion from time to time.

Licenses, Fees and Payment

a. No one may use the services made available from Qintil without having paid for a license.

b. If licenses are purchased, a user may access the Qintil platform for as long as the license period allows, and for as many users, administrators, locations and departments as the license allows.

c. The Customer may purchase as few or as many licenses in advance as they choose, according their own chosen need. If you need more Users, Locations or Admins, then Licenses may be purchased by contacting Qintil and ordering Licenses, or by purchasing them on the Qintil website, after which an invoice will be issued for payment, and the Licenses will be applied to the Customers account.

d. Payment must be made in full prior to the issuing of Licenses or carrying out any customisation or any other work to the services or course material.

e. Accepting these terms and conditions means you accept that no refund, credit or similar for paid for Licenses will be made by or on behalf of Qintil for any reason whatsoever after payment has been authorised electronically or cleared if not paid electronically.

f. You accept that Qintil is not liable for unauthorised access to or use of Licenses. The customer is wholly and entirely responsible for protecting access to and managing the use of their Qintil account.

g. Qintil reserves the right to increase or decrease the cost of purchasing Licenses at any time. We will provide 30 days advance notice of any such price increase or decrease. 

h. Invoices for all fees are due and payable within 7 days of invoice date unless agreed otherwise in writing. 

Term and Termination

a. The term of the Agreement (the Term) commences on the date that the Customer first starts using Qintil services, or another date that we agree with you in writing (the Service Start Date) and will continue thereafter until the Agreement expires or is terminated as provided herein or in our contract with you (the Services Agreement).

The Service will commence on the Service Start Date (as defined in section 11). Unless another period is agreed in writing, the Agreement (“Initial Term”) will continue in periods equal to the initial term until cancelled unless The Customer provides written notice of termination not less than 30 days before the end of the Initial Term or the then current Renewal Term, as applicable.

Applicable pricing and billing, will continue unchanged unless Qintil notifies The Customer of changes in pricing and/or billing including Subscription Fees, billing interval, minimum Subscription Fees, acceleration fees, or any other business terms, at least 30 days prior to any anniversary of the Billing Start Date. Qintil reserves the right to terminate (i) any third party product or service upon not less than sixty (60) days’ notice, or (ii) the Agreement or any Service or product provided hereunder for convenience on not less than one (1) year’s notice.

b. The Customer may terminate the Agreement if Qintil materially breaches the Agreement and such breach has not been cured within thirty (30) business days of notice of such breach. Any termination by The Customer (other than for Qintil’s material breach of the Agreement as set forth in this Section 8(b)) and any termination by Qintil for The Customer’s breach, prior to the end of the Initial Term or, as applicable, the current Renewal Term, will subject The Customer to an early termination (acceleration) fee by way of liquidated damages and not as a penalty for lost Subscription Fee revenue for the remainder of the Term. The early termination fee will be (a) the amount of all Subscription Fees that would be due for the remainder of the then current contract Term (that is the Initial Term or the current Renewal Term), plus (b) any other fees or amounts due (for example, for professional services).

c. Upon termination or expiration of the Agreement, The Customer shall have no rights to continue use of the Service. The following provisions will survive termination: all definitions, The Customer’s accrued financial obligations, the license to The Customer Data to the extent reasonable for Qintil’s discharge of its post-termination obligations.

Disclaimer of Warranties

The warranties stated expressly stated in this agreement or the terms of service are the sole and exclusive warranties offered by Qintil. There are no other warranties or conditions by Qintil or its licensors, express or implied, including without limitation, those of merchantability, fitness for a particular purpose or non-infringement. Except as expressly stated herein, the service and content are provided to the customer on an “as is” and “as available” basis, and are for commercial use only. The customer assumes all responsibility for determining whether the service or the information generated thereby is accurate or sufficient for the customer’s purposes. Neither Qintil nor its licensors warrant that use of the service will be error-free or uninterrupted. Qintil is not responsible for software use by the customer or users or for the operation or performance of the internet or any other network. 

Limitations of Liability

a. The Customer understands that course content is presented in good faith by Training providers using the Qintil platform, and that Qintil has no liability whatsoever for the completeness and legal compliance of any content provided in courses within the system.  It is the Customers responsibility to satisfy themselves that the content of the educational material meets their requirements.

b. Except with regard to the customer’s payment obligations and with regard to either party’s obligations under the indemnification provisions of the terms of service, in no event will either party’s aggregate liability exceed the license fees due for twelve (12) month period measured by the monthly payment obligation at the time of the event giving rise to such claim. 

c. The parties acknowledge that the limitations set forth in this Section are integral to the amount of fees charged in connection with the license of the Service, and if Qintil assumed further liability, the fees would be set substantially higher. Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitations of liability for incidental or consequential damages, so the exclusions set forth above may not apply to The Customer.


The following definitions (and additional definitions defined elsewhere in the Agreement) will apply:

a. “Account Contact” means the individual(s) designated by The Customer as its contact responsible for the overall relationship between The Customer and Qintil.

b. “Agreement” means this Agreement, including the Terms and Conditions, attached Schedule(s), the Service Agreement, any agreed Statements of Work (also known as Work Orders), and the online Terms of Service incorporated herein.

c. “Confidential Information” means (i) the terms (but not the fact) of the Agreement, (ii) The Customer Data, (iii) Qintil software, documentation and technical data, (iv) Content (other than Content that is publicly available), and (v) any information that is clearly identified in writing within thirty (30) days of disclosure as confidential or should reasonably be understood by the recipient to be confidential.

d. “Content” means information and data from Qintil or its training providers available by means of the Service or on Qintil’s web site regarding the features, operation, and use of the Service.

e. “The Customer” or “Client” means the individual or legal entity that enters into this Agreement.

f. “The Customer Data” means data, information or material provided or submitted by The Customer or any User to Qintil and any copies Qintil makes in the course of utilizing the Service.

g. “Customer Support” means Qintil’s Customer support organisation.

h. “Effective Date” is the date The Customer first uses Qintil, or any other date we agree in writing

i. “Service” means (i) Qintil’s online service(s) as described at, on printed material or online user documentation on Qintil’s web site or (ii) any third party service or product that is included in the Service which is not provided under separate agreement between The Customer and the third party. Unless expressly provided for in writing between Qintil and the The Customer, any third-party services or products are provided “as is’ and without any warranty, indemnity, or support of any kind. Qintil reserves the right to make changes and update to the functionality of the Service from time to time. .

j. “Service Start Date” means the date on which the Customer first starts using the Service.

k. “Subscription Fee” is the Plan price as defined on the Qintil website or as agreed otherwise in writing.

l. “Support Contact” means the User or Users designated by The Customer as its contact for day-to-day interaction with Qintil.

m. “User” means a single individual that has access at any time during the Term to the Service pursuant to The Customer’s authorisation under this Agreement. Authorization for online access of a User to the Service arranged for under this Agreement, whether actually used or not, is called a “User Account.”


a. The Agreement does not create any joint venture, partnership, agency, or employment relationship between the parties. The Agreement, including all exhibits and/or attachments and the Terms of Service represent the entire agreement of the parties with respect to the subject matter hereof and supersedes all prior discussions, writings, communications, emails and/or agreements between the parties and is intended to be the final expression of their Agreement. Except as set forth in the Agreement, it shall not be modified or amended except in writing signed by both parties. The Agreement shall be governed in accordance with the Laws of England. If any provision is held by a court of competent jurisdiction to be contrary to law, such provision shall be limited or eliminated to the minimum extent necessary so that the Agreement shall otherwise remain in full force and effect. Neither party shall be liable for any loss or delay (not including delay in payment) resulting from any force majeure event or condition, including, but not limited to, acts of God, fire, natural disaster, terrorism, sabotage, Internet failure, labour stoppage, war or military hostilities, criminal or wrongful acts of third parties or other event or condition that is beyond the reasonable control of a party, and any performance date (other than for payment) or delivery of Service date shall be extended to the extent of any delay resulting from any force majeure event or condition. Neither party may assign the Agreement without written consent of the other, except to a related entity or the successor of all or substantially all of the assignor's line of business or assets to which the Agreement relates; provided, however, that The Customer may not assign this Agreement to any Qintil competitor. The Agreement will be interpreted fairly in accordance with its terms, without any strict construction in favour of or against either party.

Changes to this Agreement

Qintil reserves the right to update these Terms and Conditions at any time. We will provide you with 30 days notice of any such changes.


This agreement shall be governed by the laws of England.

Updated on: 18/07/2024

Was this article helpful?

Share your feedback


Thank you!