Articles on: Privacy and Terms of Use

Website Privacy Policy

Qintil Technology Limited t/a Qintil

Last updated: January 2026

1. Introduction

Welcome to Qintil’s website privacy policy (“Privacy Policy”).

Qintil Technology Limited t/a Qintil (“Qintil”, “we”, “us”, “our”) is committed to protecting your personal data and providing transparency about how we collect, use, share and protect it.

This Privacy Policy explains how we collect and use your personal data when you visit or interact with our public website at https://www.qintil.com/ (the “Website”), subscribe to newsletters, make sales enquiries or otherwise engage with our marketing activities.

This Privacy Policy applies only to Website and marketing processing where Qintil is a Data Controller.

This Privacy Policy does not apply to:

·       Personal data processed through the Qintil application or SaaS platform (“App”);

·       Customer data or end user data processed by Qintil as a Data Processor under customer contracts;

·       Any operational processing performed by Qintil on behalf of its customers.

Processing in those contexts is governed by separate policies:

·       Qintil App Privacy Policy (for users of the Qintil App),

·       Qintil Data Processing Agreement (for data processed on behalf of customers).

If you are seeking information about how Qintil processes App data or SaaS platform data, please consult those documents.

2. Identity and Contact Details

Controller

Qintil Technology Limited t/a Qintil

Registered Office: Unit 25 Bradmarsh Business Centre, Rotherham, South Yorkshire, S60 1BY, UK.

Qintil is a wholly-owned subsidiary of OneTouch Health Group.

Group Data Protection Officer (DPO)

If you have questions about this Privacy Policy or wish to contact our DPO, please use the details below:

Email: dpo@onetouchhealth.com

3. Scope and Applicability

This Privacy Policy applies to personal data collected and processed in connection with:

·       Your visit to the Website;

·       Newsletter and marketing communications;

·       Contact and sales enquiries;

·       Cookie and analytics tracking;

·       B2B contact and relationship management.

This policy does not apply to personal data processed through the Qintil App or SaaS platform, or to data processed by Qintil as a service provider (Data Processor) for customers. Those activities are governed by separate agreements and privacy notices.

4. Personal Data We Collect

We collect the following categories of personal data, as applicable:

a. Contact and identification data

·       Full name, job title, company name;

·       Email address;

·       Telephone number;

·       Business address.

b. Enquiry and correspondence data

·       Messages you send via web forms, chat, or email;

·       Records of communications and engagement history.

c. Website usage data

·       IP address and approximate geolocation;

·       Device identifiers and browser type/version;

·       Pages visited, time spent, click activity;

·       Referrer URL and exit pages.

·       Session cookies, persistent cookies;

·       Analytics identifiers;

·       Third-party tracking IDs (where consented).

e. Marketing preferences

·       Newsletter subscription status;

·       Communication preferences and opt-outs.

We do not collect sensitive personal data unless explicitly provided by you for specific purposes.

5. Purposes of Processing and Lawful Bases

We process personal data for the purposes described below. Each purpose is mapped to a lawful basis under GDPR Article 6.

Purpose of Processing

Lawful Basis

Operating and securing the Website

Legitimate interests

Responding to enquiries

Contractual steps & Legitimate interests

Marketing communications

Consent or Legitimate interests

Sales and CRM

Legitimate interests

Analytics and improvement

Legitimate interests

Legal compliance

Legal obligation

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Website and deliver optimal performance.

·       Essential cookies

·       Performance and analytics cookies

·       Functional cookies

·       Advertising and tracking cookies (where consented)

Cookie preferences can be managed via the cookie banner or browser settings. See the Cookie Policy for further detail.

7. Marketing Communications

We may send marketing communications in accordance with applicable law and your preferences.

·       Consent will be obtained where required;

·       Legitimate interests may apply for B2B communications;

·       You may opt out at any time using unsubscribe links or by contacting us.

8. Data Sharing and Disclosures

We may share personal data with:

·       OneTouch Health Group companies for internal administration and CRM;

·       Third-party service providers such as CRM, analytics, hosting and marketing tools.

We do not share Website personal data with customers or for SaaS processing purposes.

9. International Transfers

Personal data may be transferred outside the UK or EU. Where this occurs, we use appropriate safeguards such as:

·       EU Standard Contractual Clauses;

·       UK International Data Transfer Agreements;

·       Adequacy decisions where applicable.

10. Data Retention

We retain personal data only as long as necessary:

·       Enquiry and CRM data: 5 years from last interaction;

·       Marketing data: until consent is withdrawn or objection raised;

·       Analytics data: typically 24 months.

11. Your Rights

You have rights under GDPR, including:

·       Access;

·       Rectification;

·       Erasure;

·       Restriction;

·       Objection;

·       Data portability;

·       Withdrawal of consent.

Requests can be made to dpo@onetouchhealth.com.

You may also complain to:

·       UK Information Commissioner’s Office (ICO)

·       Irish Data Protection Commission (DPC)

12. Security

We implement appropriate technical and organisational measures to protect personal data, aligned with OneTouch Health Group security standards.

13. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via the Website or other appropriate means.

14. Contact Information

If you have any questions about this Privacy Policy, please contact us:

By email:

dataprotection@onetouchhealth.net

 

 

Updated on: 12/02/2026

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