How to get more attempts at a quiz

Find out how to get more attempts at a quiz if you failed.

The system limits you to 2 attempts per quiz. However, your employer may change this setup and assign a different number of attempts per course.

This means that should you exceed the number of attempts assigned by your employer, you will not be allowed to try again. 

The only way to resolve the issue is to get in touch with your manager or training coordinator and discuss the situation. You can also reach out to us to request for the course to be reset, however, all your course progress will be lost and you would need to start from the beginning or the course/.

It your employer's discretion and responsibility to allow you another attempt or they can also reset the course for you.

If you have failed the course but have not used the maximum attempts, you can retake the quiz by clicking the retake quiz option or by closing the quiz window and starting it again. If you also need any assistance, please do not hesitate to send us a message in the chat box located at the bottom right of the website. We will be more than happy to help.

Please note that exiting the quiz before the end of it would also count as a FAILED attempt.

Updated on: 15/04/2024