• My course won't load

  What to do if you're having problems loading a course | We highly recommend that you download and use the Qintil App in accessing your courses. We suggest these steps if the Qintil App is currently not available for you. Please use or switch to Chrome, Firefox or Microsoft Edge because our courses work well on these browsers. If you're having problems loading a course using the web or desktop version, try the following steps to try to fix the problem. I. Course won'Popular

• How to request for a Course Exemption

  Request for a Course Exemption If you have a been asked to complete a course by your employer in Qintil and you have completed and passed a similar course in the last 12 months, you can ask for a Course Exemption. ||| **You must have a certificate or other evidence of completion to upload. ** Follow the simple steps below to find out how to request for a course exemption: Go to 'Courses' which you can find on the left side of your screen ![](https://storage.crisp.chat/users/Popular

• Taking a course

  How to start, pause and finish a course in Qintil View and understand courses When you login to your Qintil account, you'll see on your dashboard menus on the left side that have been made available to you by your employers, or that you have added privately. Click Courses under the menu of the organisation you want to view the courses they assigned to you. || The courses that have been assiSome readers

• How to print a certificate of completion

  Print out your certificates in Qintil The system/app allows you to print a certificate of completion of all the courses you have completed. Click on "My Achievements" under the Qintil - My Profile menu. Locate your course and click on the download icon to the right of the course title. ![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/download-Some readers

• How to get more attempts at a quiz

  Find out how to get more attempts at a quiz if you failed. The system limits you to 2 attempts per quiz. However, your employer may change this setup and assign a different number of attempts per course. This means that should you exceed the number of attempts assigned by your employer, you will not be allowed to try again. The only way to resolve the issue is to get in touch with your manager or training coordinator and discuss the situation. You can also reach out to us to requSome readers

• Adding and managing your Checks, Licenses and Right to Work documents

  Add and manage all of your checks, right to work, licenses and professional registrations in Qintil As well as your learning and qualifications achievements, you can also store and share your professional registrations and right to work documents in Qintil. || Please note that this is where you can personally keep and manager your checks and licences. There will be a different menu for uploading of requirements from your employer. Below is the instruction on how to: Go to Qintil - MyFew readers

• What to do if there is an error in a course

  How to report errors or a course not working properly For any errors you encounter in a course, we highly recommend that you try accessing your account using the app by downloading it from the App Store (iPhone) or Play Store (Android) if you are using the desktop/web version and reciprocally. If it still does not work and shows the same error, please contact us. Qintil is not responsible for the content of courses - we work with course providers who write and maintain the content. We onlFew readers

• Your compliance status in Qintil

  Understanding the compliance features If your employer uses Qintil to set your learning activity, they may require you to do some 'required' or 'mandatory' courses to become _ compliant _. This means that these courses are mandatory or required for your job role and location. Until you didn't complete all these courses, and with remining "In Progress" courses, you will be claFew readers