How to set up and customise your user notification emails

You can customise the alert emails that get sent to your users for things like Incomplete Courses, Courses Expiring Soon and Checks and Licenses alerts.

To do so you must be a global admin with unrestricted access (i.e. if you are limited to only one location or team, then you cannot customise these emails).

How to customise your email alerts

In Qintil admin, head to Organisation, and under Organisation Preferences click on Compliance Reminder Email Settings

Note that the first line of the email cannot be edited.  You can edit everything in the white text box.

Do NOT enter details about specific courses or timings, deadlines etc. These emails are sent to all your users and details of the course or requirement are automatically appended. Adding dates or specific course details may cause your learners confusion.

You can also choose to make emails active or inactive by ticking or unticking the box next to them.

Underneath the text box, you'll see what will be sent with the email - i.e. a course reminder with a Start box.

At the top of the page, choose your email frequency.

And you can opt to send now to all relevant users if you like.

Your feedback

This is a recently improved feature and we're keen to hear your feedback.  What do you like or not like about it, what features would you like to see added?

Let us know by dropping us a message in the chat box, or by emailing
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