Manually set a course as "Completed" for a Learner
This article applies to ADMINISTRATORS.
You can override the completion of a course and mark it as Complete for a learner, just follow the steps below:
Click your Learners tab and locate the learner's name in the user list. Click on the User’s name to open his/her individual profile.
![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/learners_rgoink.jpg)
Find the course in the 'Courses' section and click the three dots button and choose Add Exemption
![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/add-exemption_1gpewwb.jpg)
A pop-up tab window will appear, click the Other Evidence - you can then choose the completion date of the course and then click Save.
![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/add-completion-date_1r8evl0.jpg)
After adding the exemption, the course will be listed as 'Exempted', because it was done through a manual override but it will appear along with the other completed courses.
![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/exempted_17c3wh0.jpg)
Note that this action will not generate a certificate of completion automatically.
If you have any questions regarding this article, please send us a message in the chatbox located at the bottom right of the website.
Learn how to override the completion of a course and mark it as Complete for a learner.
You can override the completion of a course and mark it as Complete for a learner, just follow the steps below:
Click your Learners tab and locate the learner's name in the user list. Click on the User’s name to open his/her individual profile.
![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/learners_rgoink.jpg)
Find the course in the 'Courses' section and click the three dots button and choose Add Exemption
![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/add-exemption_1gpewwb.jpg)
A pop-up tab window will appear, click the Other Evidence - you can then choose the completion date of the course and then click Save.
![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/add-completion-date_1r8evl0.jpg)
After adding the exemption, the course will be listed as 'Exempted', because it was done through a manual override but it will appear along with the other completed courses.
![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/exempted_17c3wh0.jpg)
Note that this action will not generate a certificate of completion automatically.
If you have any questions regarding this article, please send us a message in the chatbox located at the bottom right of the website.
Updated on: 07/01/2024
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