This article applies to ADMINISTRATORS.
Learn how to override the completion of a course and mark it as Complete for a learner.

You can override the completion of a course and mark it as Complete for a learner, just follow the steps below:

Click your Users tab and locate the learner's name in the user list. Click on the User’s name to open his/her individual profile.



Find the course in the 'Available courses' section and click the mark as complete: ▶▶ button.



A pop-up tab window will appear, you can then choose the completion date of the course and then click update.



After clicking on the mark as complete: ▶▶ button, the course will be listed as 'Skipped', because it was done through a manual override but it will appear along with the other completed courses.



Use the filter function to check all the other completed courses of the learner.



Note that this action will not generate a certificate of completion automatically.

If you have any questions regarding this article, please send us a message in the chatbox located at the bottom right of the website.
Was this article helpful?
Cancel
Thank you!