Sometimes you may wish to pause a learner - when they go on maternity leave or long term sickness for example and cannot complete their learning. To prevent their absence from impacting your compliance, you can Pause the learner.

To do so, go to the User card. Click on the Pause User button



Confirm in the pop-up box



The learner is now paused and removed from compliance checks



To 'Un-Pause' them, simply click on the button again.

Your user list will show those paused users with a yellow icon next to their name:



You can filter users to show those users paused.

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