• How to add new Learners

  || This article applies to ADMINISTRATORS. How to add new learners individually or by bulk upload Learners are added to Qintil using an email address which can be a work email or a personal email. Once learners are added, they are not live on your account until the invitation is accepted. Add learners by bulk upload Go to the Learners tab Click on the three buttons alignedFew readers

• Manage Course Exemption Requests

  || This article applies to ADMINISTRATORS. How to manage Course Exemption Requests If your learners are asked to do a course by your organization and they've already completed the similar one recently, they can ask for a course exemption. Once approved, user won't need to do the course again and their learner record will be set as complete for that course, saving you and your learner time. Follow the simple steps below on how to manage course exemption requests: Go to Courses taFew readers

• How to view and download certificates for Learners

  || This article applies to ADMINISTRATORS. Learn how you can download and print learner's certificates ** How to download certificates in bulk** Go to the Reports tab Once you're in the reports page, select 'Completed Courses and Certificates' Select a saved report or filter to display theFew readers

• Adding classroom, video or external link courses

  || This article applies to ADMINISTRATORS. How to assign, manage and set completions . You can set up and record external course sources in the Courses section of Qintil. These can be classroom-based courses delivered by you or a third party, a video from YouTube, Vimeo or another source, or links to external websites and media. Add a classroom or face to face course Head to Courses tab ![Courses tab](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/image_fFew readers

• Set and Manage Checks and Licenses Requirements

  || This article applies to ADMINISTRATORS. | You can use Checks to request vaccine records, police checks or any other documents you require from your learners. Learn how to set and manage checks and licences requirements You can use Qintil to manage your organisation's compliance for employee checks and licenses such as evidence of professional registration, police check or visa.  You can then report on the compliance and expiry date for your entire organisation, and Qintil will remFew readers

• How to assign courses to teams or departments and set compliance requirements

  || This article applies to ADMINISTRATORS. Add courses to teams and set compliance status You can use Qintil to assign courses to groups of learners (teams or departments) and automatically set a compliance requirement (mandatory, required and recommended) Go to the Courses tab Click on Assign to teams / departments ![Assign to teams button](https://storage.crisFew readers

• Add or edit administrator access for your users

  || This article applies to ADMINISTRATORS. Promote User to Administrator You can give Users administrator rights so that they can see and manage results for locations, teams or departments and billing or account settings. Follow the instructions below: Find the person you want to give admin access rights in the ** Users ** tab. Under Access Level, click on Promote to Administrator to eFew readers

• Course's compliance terminology: Mandatory or Required?

  How to set a course's Compliance terminology Courses that learners have to complete to be compliant have the default name 'Mandatory'. If this terminology doesn't suit your organisation, you can change it to 'Required'. Follow the instructions below on how to do so. You'll find the settings in the Organisation tab. Locate the Organisation Preferences, click the dropdown menu besideFew readers

• Customise your User Notification emails

  || This article applies to ADMINISTRATORS. How to set up and customise your user notification emails You can customise the alert emails that get sent to your users for things like Incomplete Courses, Courses Expiring Soon and Checks and Licenses alerts. To do so you must be a global admin with unrestricted access (i.e. if you are limited to only one location or team, then you cannot customise these emails). How to customise your email alerts Head to Settings ![Few readers

• How to archive a user and how to delete their records

  || This article applies to ADMINISTRATORS. You can archive users or delete their records entirely When you need to remove a user from your organisation, you can archive them and retain their records, or you can delete their records entirely. _ Note: _ Since a user's Qintil account is their own, you cannot delete a user from Qintil (they can delete their account themselves if they wish to do so). But you can break the link between a user and your organisation, preventing the userFew readers

• Manually set a course as "Completed" for a Learner

  || This article applies to ADMINISTRATORS. Learn how to override the completion of a course and mark it as Complete for a learner. You can override the completion of a course and mark it as Complete for a learner, just follow the steps below: Click your Learners tab and locate the learner's name in the user list. Click on the User’s name to open his/her individual profile. FindFew readers

• The Courses page

  Setting completions for Classroom or External Courses, Edit a course or Delete a courseFew readers

• How to change notification settings

  || This article applies to ADMINISTRATORS. Manage notification settings Change what and how often notifications are sent to you and your learners from Qintil Learning Manager Go to the Settings tab Update the Learner Reminders by clicking the tick box of the email reminder for the requirements that you would like to remind your learners. You can also modify the canned responses for eaFew readers

• Creating Custom Reports

  || This article applies to ADMINISTRATORS. Create custom reports that run automatically and then get sent to your inbox You will probably have defined reports that you need to run regularly.  To make it easier, you can create and save custom reports so that you can quickly run them again or have them emailed to you automatically. How to create a custom report Go to the Reports tab and you will be redirected in the reports dashboard. ![](https://storage.crisp.chat/users/helpdFew readers

• How to remove and a User to a team or department

  || This article applies to ADMINISTRATORS. Learn how to add or remove users and assign them to multiple teams or departments There are 2 different ways of assigning/removing Learners from a department: Click on the Users tab and locate the User in the list, then open his/her profile by clicking on the name To assign the User to a new department, click on the Edit User in theFew readers

• Docs - Managing and Assigning Documents

  Learn how to use and manage Docs In Qintil, Docs allows you to upload documents or files from your computer or third party websites that you want to be read by your Users. For example, you may want to upload _ policies_, regulations, schedules or tasks. The document/s can be set as ‘required’ or ‘available’ and assigned to chosen departments or teams. Below, you will know how to create and edit documents. view statistics and set compliance reminder emails. Creating DocumentsFew readers

• Allow learners to reset their courses

  || This article applies to ADMINISTRATORS. How to allow your learners reset their own courses Qintil was created to make managing compliance easier. For an organisation, compliance depends on how courses have been set for departments or for a specific user (or a combination of both): Mandatory, Recommended or Voluntary. | A user is compliant when all the assigned mandatory courses are completed. An organisation is compliant when all its users are compliant. Each course remainFew readers

• Manually set course completion for classroom and external courses

  || **This article applies to ADMINISTRATORS. ** How to set course completions for non e-learning courses If a course is not an e-learning course, the learners' progress can not be recorded automatically - you must set it as complete. You can do this individually or in bulk. Set completions in bulk Go to the Courses page and you'll be taken to the course page Find the course you wFew readers

• How to change the details of my organisation and add a logo

  || This article applies to ADMINISTRATORS. Click your Organisation tab and you will find the details of your company on the left-hand side of the page. Click on the pencil: 🖉 icon to change any of these settings. You can upload a logo to appear on your portal and on your certificates, updateFew readers

• Change how long before a learner needs to reset a course

  || This article applies to ADMINISTRATORS. How to change the compliance expiry of a course You can change how long a course, once completed, lasts before a learner needs to resit it, or its compliance expires. To do so, follow the instructions below: Go to the Courses tab where you can see the list of all the courses your Organisation has access to. ![](https://storage.crisp.chat/users/heFew readers

• Pause a learner and exclude them from Compliance reports

  || This article applies to ADMINISTRATORS. How to pause a learner and exclude them from compliance reports Sometimes you may wish to pause a learner - when they go on maternity leave or long term sickness for example and cannot complete their learning. To prevent their absence from impacting their compliance, you can Pause the learner. To do so, go to the Users tab and locate the user's profile. ![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/image_sFew readers

• How to reset a course for a Learner

  || **This article applies to ADMINISTRATORS. ** You can reset a course of the learner has failed and exhausted their attempts. To learn how to, please follow the instructions below: Click your Courses tab and locate the Learner in the list. Click on the User’s name to open his/her individual profile. Find the course by clicking the tab depending on which category the course belongs to nFew readers

• How to change the settings of locations and department

  || This article applies to ADMINISTRATORS. Change the settings of locations and department Follow the instructions below: Click the Organisation tab Click the edit: 🖉 sign of the specific location or department you wish to edit. ![](https://storage.crisp.chat/users/helpdesk/website/f587b6Few readers

• Exporting your reports

  || This article applies to ADMINISTRATORS. Learn how to export data in PDF or CSV Go to the Reports tab. To export any report in a PDF or CSV file, run the report in the format you require the date - i.e. with custom filters applied if necessary. At the top of the report, select and click the exporFew readers

• How to increase quiz attempts for a Learner

  || This article applies to ADMINISTRATORS. You can only change the number of quiz attempts for the whole course and can no longer change it for a single learner. For a guide on how to change the number of quiz attempts of a course, please refer to this link: https://help.qintil.com/en/article/how-to-change-the-learning-points-and-the-number-of-quiz-attempts-for-a-course-1oasiof/?bust=1653576025716 If you do not want to change the quiz attempt setup of a course; but would like for a lFew readers

• How to change the course settings for Learners

  || This article applies to ADMINISTRATORS. Learn how to change the course settings for Learners To change course settings for an individual user, you need to go to the Users tab and locate the user in the list. Once located, click on the user's name to access the user's profile. Once located, click on the user's name to access the user's profile. Click on the edit 🖉 button beside thFew readers

• How to add a new location or department

  || This article applies to ADMINISTRATORS. How to add a new location In the learning manager page, click on organisation In the location section, tap the ** + ** sign. A new window will then pop-up; type the new location, choose the timezone, and click add How to add a new team or departmentFew readers

• How to remove a course from a Department

  || This article applies to ADMINISTRATORS. Remove a course from a department Go to  Courses tab, where you can see the list of all your courses and departments. Click assign to teams to edit the availability status of the course from the department. Choose which course to remove and choose froFew readers

• Mark a user as Agency, Bank Staff or Volunteer

  || This article applies to ADMINISTRATORS. Learn how to mark a user as agency, bank staff or volunteer To help you identify which of your learners are temporary staff, you can now mark them as Agency, Bank staff or Volunteer. We interpret them as: _ **Agency staff ** _ = temporary workers employed by a third party _ Bank staff _ = temporary workers employed by your organisation **Note: **This is for descriptive purposes only. To mark a user asFew readers

• How to link/unlink a course to an individual Learner

  || This article applies to ADMINISTRATORS. You can easily link or unlink a course from a learner by following the steps below: How to manually link a course to an individual Learner: Go to the Users tab, locate the user’s profile and find the list of courses section of the user's page. Click on the ** 'Assign Course'** button and a new window will pop up. ![](https://storage.crispFew readers

• How to create different types of lessons in Course Manager

  || When you create a course in Qintil, the next thing that you need to do is add lessons to your course. Here are the different types of lessons that you can create under Course Manager: 1.) Video Lesson 2.) Rich Text Lesson 3.) Document Lesson 4.) External Link Lesson 5.) Instructor Led Training 6.) Tincan/xAPI course 7.) Quiz 8.) Assessment || For a guide on each type of lesson, please scroll down below: 1.) Adding a Video Lesson ![](https://storFew readers

• Set up Ratings and Feedback

  Course Ratings and Feedback || Course Ratings and Feedback will allow learners who have completed the course to leave their rating and feedback. This would also let users read ratings and reviews. To set up Ratings and Feedback, go to the Courses Menu and look for the course you would like to set up this feature. Next, click the Ratings and Feedback option at the bottom of the lesson modifications of the course. ![](https://storage.crisp.chat/users/helpdesk/website/f587b67979f09800/ratiFew readers

• Qintil Course Manager

  Qintil Course Manager || Course Manager is a feature in Learning Manager you can use to create, edit and manage courses for your organisation. Create a new course To create a new course, simply select Create New Course on the top part of the page. You will then be able to customiFew readers

• Introducing your Qintil Learning Manager

  Understand the theory behind Qintil, the basic structures and system Our goal at Qintil is to help organisations find, deliver, track and share learning and skills: better.  We also help learners to keep a single record of all their achievements in one place to share with current and future employers. Qintil was created for everyone, but built around the individual, and it's important to understand that before you start using Qintil for your organisation. The relationship betweeFew readers

• How to use the Classroom Video Course Feature

  Qintil Online Classroom lets you set up and deliver classes using interactive video. You can create a Classroom course from the Courses menu and asking learners just like any other course, create multiple sessions of the same class and issue certificates for achievements. Creating a Classroom video course In the Courses section of Learning Manager, choose Add Course and then choose Qintil Online Classroom Course from the pop-up menu. ![Choose a Course Type](https://storage.crisp.chat/useFew readers